Future customer trends, consumers, marketing, products and services for Siemens - by Futurist Dr Patrick Dixon

Patrick Dixon has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50 2005). How customer behavior will ... all » change. Why the future is about emotion. Why market research can give us wrong answers. Customers in emerging markets. Lifestyle / consumer trends. How to connect with passion. Impact of wild cards. Customer relationship management - winners and losers. Client event for Siemens.